Get help with Pitlane

Delete your Pitlane account and data

You can request deletion without installing or signing into Pitlane. Email support@britannicbalkan.com with the subject “Delete my Pitlane account”. Include the email address linked to your account. If you can, send the request from that address; if you cannot access it, tell us so we can help verify ownership. Do not send your password.

You can also use Delete Account in Pitlane’s Profile settings. Deletion removes your account and personal cloud logbook records, including synced cars, track days, sessions, photographs and route files. Groups you own are deleted; your membership, contributed sessions are removed from other groups, and the app attempts to remove your member photographs. If any cloud files remain, contact us for help completing deletion. Data stored only on a device may remain unless you remove it using the app or device storage.

Limited security and purchase records, support correspondence, and records needed for accounting or legal obligations may be retained for those purposes. See our Privacy Policy. Deleting your account does not cancel an app-store subscription. Cancel through the Apple or Google Play account that handles it to avoid future charges.